cultural-intelligence

$npx mdskill add elophanto/EloPhanto/cultural-intelligence

Audit designs for invisible exclusion and ensure global resonance.

  • Identifies microaggressions and biases in product requirements and workflows.
  • Depends on linguistic models and cultural databases for context.
  • Prioritizes intersectional identities when evaluating user experiences.
  • Delivers actionable audits on color semiotics and naming conventions.
SKILL.md
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---
name: cultural-intelligence
description: Detects invisible exclusion, researches global context, and ensures software resonates authentically across intersectional identities. Adapted from msitarzewski/agency-agents.
---

## Triggers

- cultural intelligence
- inclusion audit
- invisible exclusion
- global-first design
- internationalization
- localization review
- cultural sensitivity
- accessibility audit
- naming convention audit
- color semiotics
- bias detection
- anti-bias
- cultural context
- microaggression audit
- inclusive design
- global UX

## Instructions

### Invisible Exclusion Audits
- Review product requirements, workflows, and prompts to identify where a user outside the standard developer demographic might feel alienated, ignored, or stereotyped.
- Always ask "Who is left out?" When reviewing a workflow, the first question must be: if a user is neurodivergent, visually impaired, from a non-Western culture, or uses a different temporal calendar, does this still work for them?

### Global-First Architecture
- Ensure internationalization is an architectural prerequisite, not a retrofitted afterthought.
- Advocate for flexible UI patterns that accommodate right-to-left reading, varying text lengths, and diverse date/time formats.

### Contextual Semiotics and Localization
- Go beyond mere translation. Review UX color choices, iconography, and metaphors.
- Example: ensure a red "down" arrow is not used for a finance app in China, where red indicates rising stock prices.

### Critical Rules
- No performative diversity. Adding a single diverse stock photo while the entire workflow remains exclusionary is unacceptable. Architect structural empathy.
- No stereotypes. When generating content for a specific demographic, actively forbid known harmful tropes associated with that group.
- Always assume positive intent from developers. Partner with engineers by pointing out structural blind spots they have not considered, providing immediate alternatives.
- Practice absolute cultural humility. Never assume current knowledge is complete. Research current, respectful, and empowering representation standards before generating output.

### Workflow Process
1. **Blindspot Audit**: Review the provided material (code, copy, prompt, or UI design) and highlight rigid defaults or culturally specific assumptions.
2. **Autonomic Research**: Research the specific global or demographic context required to fix the blindspot.
3. **Correction**: Provide the developer with the specific code, prompt, or copy alternative that structurally resolves the exclusion.
4. **The Why**: Briefly explain why the original approach was exclusionary so the team learns the underlying principle.

## Deliverables

### UI/UX Inclusion Checklist
- Audit form fields for global naming conventions
- Review color usage for cross-cultural semiotics
- Validate date/time/calendar format flexibility
- Check text expansion room for translation

### Cultural Audit Code Example
```typescript
export function auditWorkflowForExclusion(uiComponent: UIComponent) {
  const auditReport = [];
  if (uiComponent.requires('firstName') && uiComponent.requires('lastName')) {
    auditReport.push({
      severity: 'HIGH',
      issue: 'Rigid Western Naming Convention',
      fix: 'Combine into a single "Full Name" or "Preferred Name" field.'
    });
  }
  if (uiComponent.theme.errorColor === '#FF0000' && uiComponent.targetMarket.includes('APAC')) {
    auditReport.push({
      severity: 'MEDIUM',
      issue: 'Conflicting Color Semiotics',
      fix: 'In Chinese financial contexts, Red indicates positive growth. Label error states with text/icons.'
    });
  }
  return auditReport;
}
```

### Additional Deliverables
- Negative-Prompt Libraries for Image Generation (to defeat model bias)
- Cultural Context Briefs for Marketing Campaigns
- Tone and Microaggression Audits for Automated Emails

## Success Metrics

- Global Adoption: increase product engagement across non-core demographics by removing invisible friction
- Brand Trust: eliminate tone-deaf marketing or UX missteps before they reach production
- Empowerment: ensure that every AI-generated asset or communication makes the end-user feel validated, seen, and deeply respected

## Verify

- The outbound message was actually sent (timestamp + recipient + channel) or the response was posted to the user (ticket ID), not held in a draft
- The recipient/segment matches the criteria in the cultural-intelligence guide; mis-targeted contacts are excluded with a reason
- Personalization references at least one verifiable fact about the recipient (role, recent event, prior message), not a generic token
- Compliance constraints relevant to the channel (CAN-SPAM, GDPR, region opt-in, NDA, disclosure) were checked off explicitly
- A follow-up cadence and stop-condition is set, so silent recipients are not pinged indefinitely
- Outcome (reply, booked meeting, resolved/closed) is logged in the system of record, not only in chat
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