azure-bot-service

---
name: azure-bot-service
description: Expert knowledge for Azure AI Bot Service development including troubleshooting, best practices, decision making, architecture & design patterns, limits & quotas, security, configuration, integrations & coding patterns, and deployment. Use when building Azure AI bots with Direct Line/Web Chat, Teams, OAuth/SSO, human handoff, or proactive messaging, and other Azure AI Bot Service related development tasks. Not for Azure Health Bot (use azure-health-bot), Azure Functions (use azure-functions), Azure App Service (use azure-app-service), Azure Logic Apps (use azure-logic-apps).
compatibility: Requires network access. Uses mcp_microsoftdocs:microsoft_docs_fetch or fetch_webpage to retrieve documentation.
metadata:
  generated_at: "2026-05-17"
  generator: "docs2skills/1.0.0"
---
# Azure AI Bot Service Skill

This skill provides expert guidance for Azure AI Bot Service. Covers troubleshooting, best practices, decision making, architecture & design patterns, limits & quotas, security, configuration, integrations & coding patterns, and deployment. It combines local quick-reference content with remote documentation fetching capabilities.

## How to Use This Skill

> **IMPORTANT for Agent**: Use the **Category Index** below to locate relevant sections. For categories with line ranges (e.g., `L35-L120`), use `read_file` with the specified lines. For categories with file links (e.g., `[security.md](security.md)`), use `read_file` on the linked reference file

> **IMPORTANT for Agent**: If `metadata.generated_at` is more than 3 months old, suggest the user pull the latest version from the repository. If `mcp_microsoftdocs` tools are not available, suggest the user install it: [Installation Guide](https://github.com/MicrosoftDocs/mcp/blob/main/README.md)

This skill requires **network access** to fetch documentation content:
- **Preferred**: Use `mcp_microsoftdocs:microsoft_docs_fetch` with query string `from=learn-agent-skill`. Returns Markdown.
- **Fallback**: Use `fetch_webpage` with query string `from=learn-agent-skill&accept=text/markdown`. Returns Markdown.

## Category Index

| Category | Lines | Description |
|----------|-------|-------------|
| Troubleshooting | L37-L51 | Debugging and troubleshooting bots: using Emulator, transcripts, Dev Tunnels, inspection middleware, fixing HTTP 500, auth, config/channel issues, and skill/consumer problems. |
| Best Practices | L52-L66 | Guidance on designing, testing, and managing bot conversations: greetings, flow, navigation, interruptions, expirations, multimodal UX, debugging, unit testing, and Virtual Assistant best practices. |
| Decision Making | L67-L73 | Guidance on selecting the right Microsoft bot platform, choosing Azure channels vs adapters, and picking the best Direct Line option based on integration, control, and hosting needs. |
| Architecture & Design Patterns | L74-L86 | Designing bot architectures: dialog modularization, branching/looping flows, multi-LUIS/QnA routing, embedding bots in apps/web, human handoff, knowledge bots, and reusable skills. |
| Limits & Quotas | L87-L92 | Handling long-running bot operations (deferred replies, proactive messages) and checking which channels support specific features, attachments, and card types. |
| Security | L93-L112 | Securing Azure bots: auth/SSO (OAuth, Web Chat, skills), Direct Line security, network isolation/VNET, encryption, privacy, and configuring bot/connector authentication. |
| Configuration | L113-L157 | Configuring Azure AI bots: dialogs, language generation/understanding, memory/state, channels (Web Chat, Direct Line), telemetry/monitoring, skills, and environment-specific settings. |
| Integrations & Coding Patterns | L158-L217 | Connecting bots to channels (Teams, SMS, web, social), using Direct Line/Web Chat, handling activities/messages, media, cards, prompts, OAuth, state, skills, and channel-specific features. |
| Deployment | L218-L223 | Guides for provisioning App Service, deploying Bot Framework bots to Azure, and setting up CI/CD pipelines for automated bot deployment. |

### Troubleshooting
| Topic | URL |
|-------|-----|
| Debug bots using transcript files in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-debug-transcript?view=azure-bot-service-4.0 |
| Debug Bot Framework bots with Emulator and IDE | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-debug-bot?view=azure-bot-service-4.0 |
| Debug bot channels using Dev Tunnels | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-debug-channel-devtunnel?view=azure-bot-service-4.0 |
| Test and debug bots using Bot Framework Emulator | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-debug-emulator?view=azure-bot-service-4.0 |
| Debug bots with inspection middleware and Emulator | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-debug-inspection-middleware?view=azure-bot-service-4.0 |
| Interpret and handle Bot Framework User-Agent requests | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-user-agent?view=azure-bot-service-4.0 |
| Diagnose and fix HTTP 500 errors in bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-500-errors?view=azure-bot-service-4.0 |
| Troubleshoot Bot Framework authentication failures | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-authentication-problems?view=azure-bot-service-4.0 |
| Fix configuration and channel issues in bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-bot-configuration?view=azure-bot-service-4.0 |
| Resolve common Azure AI Bot Service issues | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-general-problems?view=azure-bot-service-4.0 |
| Debug Bot Framework skills and consumers remotely | https://learn.microsoft.com/en-us/azure/bot-service/skills-debug-skill-or-consumer?view=azure-bot-service-4.0 |

### Best Practices
| Topic | URL |
|-------|-----|
| Expire and restart bot conversations safely | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-expire-conversation?view=azure-bot-service-4.0 |
| Handle user interruptions in Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-handle-user-interrupt?view=azure-bot-service-4.0 |
| Implement welcome messages in Azure Bot Service | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-send-welcome-message?view=azure-bot-service-4.0 |
| Apply debugging guidelines for Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-testing-debugging?view=azure-bot-service-4.0 |
| Apply Virtual Assistant template best practices | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-virtual-assistant-introduction?view=azure-bot-service-4.0 |
| Design and control bot conversation flow | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-conversation-flow?view=azure-bot-service-4.0 |
| Design a bot’s first interaction with users | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-first-interaction?view=azure-bot-service-4.0 |
| Design navigation patterns for conversational bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-navigation?view=azure-bot-service-4.0 |
| Design effective conversational experiences with Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-principles?view=azure-bot-service-4.0 |
| Design engaging multimodal bot user experiences | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-user-experience?view=azure-bot-service-4.0 |
| Unit test Azure Bot Framework dialogs and logic | https://learn.microsoft.com/en-us/azure/bot-service/unit-test-bots?view=azure-bot-service-4.0 |

### Decision Making
| Topic | URL |
|-------|-----|
| Choose the right Microsoft chatbot solution | https://learn.microsoft.com/en-us/azure/bot-service/bot-overview?view=azure-bot-service-4.0 |
| Choose between Azure channels and adapters for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-additional-channels?view=azure-bot-service-4.0 |
| Choose the right Direct Line option for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline?view=azure-bot-service-4.0 |

### Architecture & Design Patterns
| Topic | URL |
|-------|-----|
| Modularize bot dialogs with component dialogs | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-compositcontrol?view=azure-bot-service-4.0 |
| Create advanced branching and looping dialogs | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-dialog-manage-complex-conversation-flow?view=azure-bot-service-4.0 |
| Route across multiple LUIS and QnA projects | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-tutorial-orchestrator?view=azure-bot-service-4.0 |
| Embed Azure bots inside native or web apps | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-pattern-embed-app?view=azure-bot-service-4.0 |
| Embed Azure bots into websites with web control | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-pattern-embed-web-site?view=azure-bot-service-4.0 |
| Design bot-to-human handoff patterns in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-pattern-handoff-human?view=azure-bot-service-4.0 |
| Architect knowledge bots for information retrieval | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-design-pattern-knowledge-base?view=azure-bot-service-4.0 |
| Design and manage skill consumer (root) bots | https://learn.microsoft.com/en-us/azure/bot-service/skills-about-skill-consumers?view=azure-bot-service-4.0 |
| Architect and reuse skills across Bot Framework bots | https://learn.microsoft.com/en-us/azure/bot-service/skills-conceptual?view=azure-bot-service-4.0 |

### Limits & Quotas
| Topic | URL |
|-------|-----|
| Handle long-running operations in Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-long-operations-guidance?view=azure-bot-service-4.0 |
| Channel feature and card support reference | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channels-reference?view=azure-bot-service-4.0 |

### Security
| Topic | URL |
|-------|-----|
| Use federated identity credentials for bot auth | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-authentication-federated-credential?view=azure-bot-service-4.0 |
| Configure single sign-on between root and skill bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-authentication-sso?view=azure-bot-service-4.0 |
| Add OAuth-based user authentication to bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-authentication?view=azure-bot-service-4.0 |
| Configure regionalization for Azure AI Bot Service | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-concept-regionalization?view=azure-bot-service-4.0 |
| Implement single sign-on in Bot Framework bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-concept-sso?view=azure-bot-service-4.0 |
| Secure Direct Line with enhanced authentication | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-security-enhanced?view=azure-bot-service-4.0 |
| Apply security guidelines to Bot Framework bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-security-guidelines?view=azure-bot-service-4.0 |
| Implement single sign-on for Web Chat bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-webchat-sso?view=azure-bot-service-4.0 |
| Use Direct Line App Service extension in a VNET | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension-vnet?view=azure-bot-service-4.0 |
| Understand Azure AI Bot Service data encryption | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-encryption?view=azure-bot-service-4.0 |
| Configure security and privacy for Azure Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-faq-security?view=azure-bot-service-4.0 |
| Network isolation concepts for Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/dl-network-isolation-concept?view=azure-bot-service-4.0 |
| Configure network isolation for Direct Line bots | https://learn.microsoft.com/en-us/azure/bot-service/dl-network-isolation-how-to?view=azure-bot-service-4.0 |
| Configure authentication for Bot Connector and Bot State APIs | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-authentication?view=azure-bot-service-4.0 |
| Authenticate clients to Direct Line API 1.1 | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-1-1-authentication?view=azure-bot-service-4.0 |
| Authenticate clients to Direct Line API 3.0 with secrets and tokens | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-authentication?view=azure-bot-service-4.0 |

### Configuration
| Topic | URL |
|-------|-----|
| Configure prebuilt adaptive dialog actions in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/adaptive-dialog/adaptive-dialog-prebuilt-actions?view=azure-bot-service-4.0 |
| Use prebuilt input dialogs for collecting user data | https://learn.microsoft.com/en-us/azure/bot-service/adaptive-dialog/adaptive-dialog-prebuilt-inputs?view=azure-bot-service-4.0 |
| Reference memory scopes and paths in adaptive dialogs | https://learn.microsoft.com/en-us/azure/bot-service/adaptive-dialog/adaptive-dialog-prebuilt-memory-states?view=azure-bot-service-4.0 |
| Configure built-in recognizers for adaptive dialogs | https://learn.microsoft.com/en-us/azure/bot-service/adaptive-dialog/adaptive-dialog-prebuilt-recognizers?view=azure-bot-service-4.0 |
| Use prebuilt adaptive dialog triggers in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/adaptive-dialog/adaptive-dialog-prebuilt-triggers?view=azure-bot-service-4.0 |
| Adaptive expressions API reference for Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/adaptive-expressions/adaptive-expressions-api-reference?view=azure-bot-service-4.0 |
| Use prebuilt adaptive expression functions in bots | https://learn.microsoft.com/en-us/azure/bot-service/adaptive-expressions/adaptive-expressions-prebuilt-functions?view=azure-bot-service-4.0 |
| Use adaptive expressions in Bot Framework dialogs | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-concept-adaptive-expressions?view=azure-bot-service-4.0 |
| Configure Language Generation templates for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-concept-language-generation?view=azure-bot-service-4.0 |
| Configure and use state storage in Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-v4-state?view=azure-bot-service-4.0 |
| Write bot data directly to storage providers | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-v4-storage?view=azure-bot-service-4.0 |
| Analyze bot telemetry with Kusto queries | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-telemetry-analytics-queries?view=azure-bot-service-4.0 |
| Add telemetry to QnA Maker-enabled bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-telemetry-qnamaker?view=azure-bot-service-4.0 |
| Configure Application Insights telemetry for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-telemetry?view=azure-bot-service-4.0 |
| Customize Bot Framework Web Chat appearance and behavior | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-webchat-customization?view=azure-bot-service-4.0 |
| Configure and use Bot Framework Web Chat | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-webchat-overview?view=azure-bot-service-4.0 |
| Connect bot channels using Azure CLI commands | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-azure-cli?view=azure-bot-service-4.0 |
| Configure Direct Line channel for bot clients | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-directline?view=azure-bot-service-4.0 |
| Configure Direct Line App Service extension | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension?view=azure-bot-service-4.0 |
| Configure Azure bot channels and adapters | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0 |
| Configure Azure Bot resource settings in portal | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-manage-settings?view=azure-bot-service-4.0 |
| Register externally hosted bots with Azure | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-quickstart-registration?view=azure-bot-service-4.0 |
| Create and configure Application Insights keys for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-app-insights-keys?view=azure-bot-service-4.0 |
| Understand ID field semantics in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-identifiers-guide?view=azure-bot-service-4.0 |
| Author .lg language generation templates for bots | https://learn.microsoft.com/en-us/azure/bot-service/file-format/bot-builder-lg-file-format?view=azure-bot-service-4.0 |
| Define .lu language understanding models for bots | https://learn.microsoft.com/en-us/azure/bot-service/file-format/bot-builder-lu-file-format?view=azure-bot-service-4.0 |
| Specify QnA knowledge bases with .qna files | https://learn.microsoft.com/en-us/azure/bot-service/file-format/bot-builder-qna-file-format?view=azure-bot-service-4.0 |
| Configure bots for Azure China (21Vianet) | https://learn.microsoft.com/en-us/azure/bot-service/how-to-deploy-china-cloud?view=azure-bot-service-4.0 |
| Configure bots for Azure Government and GCC High | https://learn.microsoft.com/en-us/azure/bot-service/how-to-deploy-gov-cloud-high?view=azure-bot-service-4.0 |
| Inject and use LG functions inside templates | https://learn.microsoft.com/en-us/azure/bot-service/language-generation/functions-injected-from-language-generation?view=azure-bot-service-4.0 |
| Language Generation API reference for Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/language-generation/language-generation-api-reference?view=azure-bot-service-4.0 |
| Define structured response templates with Language Generation | https://learn.microsoft.com/en-us/azure/bot-service/language-generation/language-generation-structured-response-template?view=azure-bot-service-4.0 |
| Reference monitoring metrics and logs for Azure Bot Service | https://learn.microsoft.com/en-us/azure/bot-service/monitor-bot-service-reference?view=azure-bot-service-4.0 |
| Configure and analyze monitoring for Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/monitor-bot-service?view=azure-bot-service-4.0 |
| Provision Azure Bot resources using Azure CLI and ARM | https://learn.microsoft.com/en-us/azure/bot-service/provision-azure-bot?view=azure-bot-service-4.0 |
| Select correct OAuth and redirect URLs for bots | https://learn.microsoft.com/en-us/azure/bot-service/ref-oauth-redirect-urls?view=azure-bot-service-4.0 |
| Convert Bot Framework skills to single-tenant use | https://learn.microsoft.com/en-us/azure/bot-service/skill-pva-convert-skill-single-tenant?view=azure-bot-service-4.0 |
| Configure skills for both single- and multitenant agents | https://learn.microsoft.com/en-us/azure/bot-service/skill-pva-update-skill-single-tenant?view=azure-bot-service-4.0 |
| Implement Bot Framework skills for Copilot Studio | https://learn.microsoft.com/en-us/azure/bot-service/skill-pva?view=azure-bot-service-4.0 |
| Author Bot Framework skill manifest JSON | https://learn.microsoft.com/en-us/azure/bot-service/skills-write-manifest?view=azure-bot-service-4.0 |
| Use trace activities to debug bots locally | https://learn.microsoft.com/en-us/azure/bot-service/using-trace-activities?view=azure-bot-service-4.0 |

### Integrations & Coding Patterns
| Topic | URL |
|-------|-----|
| Handle Microsoft Teams activities in bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-basics-teams?view=azure-bot-service-4.0 |
| Use channelData for channel-specific bot features | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-channeldata?view=azure-bot-service-4.0 |
| Proxy custom OAuth2 identity providers for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-concept-identity-providers-proxy?view=azure-bot-service-4.0 |
| Implement custom state storage for Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-custom-storage?view=azure-bot-service-4.0 |
| Implement sequential dialogs in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-dialog-manage-conversation-flow?view=azure-bot-service-4.0 |
| Send media attachments with Azure Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-add-media-attachments?view=azure-bot-service-4.0 |
| Use suggested action buttons in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-add-suggested-actions?view=azure-bot-service-4.0 |
| Use Azure question answering in bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-answer-questions?view=azure-bot-service-4.0 |
| Send proactive notifications from Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-proactive-message?view=azure-bot-service-4.0 |
| Send and receive text messages in Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-send-messages?view=azure-bot-service-4.0 |
| Integrate LUIS language understanding with bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-v4-luis?view=azure-bot-service-4.0 |
| Implement primitive prompts for bot user input | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-primitive-prompts?view=azure-bot-service-4.0 |
| Integrate bots with Azure Communication Services | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-azure-communication?view=azure-bot-service-4.0 |
| Connect bots to Outlook Actionable Messages | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-actionable-email?view=azure-bot-service-4.0 |
| Connect Azure bots to Alexa custom skills | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-alexa?view=azure-bot-service-4.0 |
| Connect bots to Microsoft 365 email channel | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-email?view=azure-bot-service-4.0 |
| Connect bots to Facebook Messenger and Workplace | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-facebook?view=azure-bot-service-4.0 |
| Connect bots to GroupMe messaging channel | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-groupme?view=azure-bot-service-4.0 |
| Connect bots to LINE messaging app | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-line?view=azure-bot-service-4.0 |
| Connect bots to Microsoft 365 Extensions channel | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-m365?view=azure-bot-service-4.0 |
| Connect bots as custom providers for Microsoft Search | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-search?view=azure-bot-service-4.0 |
| Connect bots to Skype messaging channel | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-skype?view=azure-bot-service-4.0 |
| Connect bots to Slack via Azure channel | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-slack?view=azure-bot-service-4.0 |
| Connect bots to Telegram messaging app | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-telegram?view=azure-bot-service-4.0 |
| Connect bots to Twilio SMS channel | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-twilio?view=azure-bot-service-4.0 |
| Connect bots to Web Chat channel and embed UI | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-webchat?view=azure-bot-service-4.0 |
| Connect bots to WeChat via custom adapter | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-wechat?view=azure-bot-service-4.0 |
| Configure .NET bots for Direct Line extension | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension-net-bot?view=azure-bot-service-4.0 |
| Build .NET WebSocket client for Direct Line extension | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension-net-client?view=azure-bot-service-4.0 |
| Configure Node.js bots for Direct Line extension | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension-node-bot?view=azure-bot-service-4.0 |
| Use Web Chat with Direct Line App Service extension | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension-webchat-client?view=azure-bot-service-4.0 |
| Connect bots to Dynamics 365 Omnichannel | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-omnichannel?view=azure-bot-service-4.0 |
| Connect bots to Microsoft Teams channel | https://learn.microsoft.com/en-us/azure/bot-service/channel-connect-teams?view=azure-bot-service-4.0 |
| Configure input hints on Bot Framework messages | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-add-input-hints?view=azure-bot-service-4.0 |
| Attach media files to Bot Framework messages via REST | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-add-media-attachments?view=azure-bot-service-4.0 |
| Create and use rich card attachments in bot messages | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-add-rich-cards?view=azure-bot-service-4.0 |
| Implement suggested action buttons in bot messages | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-add-suggested-actions?view=azure-bot-service-4.0 |
| Use Bot Framework Connector REST API operations and schemas | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-api-reference?view=azure-bot-service-4.0 |
| Use channelData for channel-specific Bot Framework features | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-channeldata?view=azure-bot-service-4.0 |
| Format and send Bot Framework message activities via REST | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-create-messages?view=azure-bot-service-4.0 |
| Send and receive Bot Framework activities over Connector API | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-send-and-receive-messages?view=azure-bot-service-4.0 |
| Add text-to-speech output to Bot Framework messages | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-text-to-speech?view=azure-bot-service-4.0 |
| Direct Line API 1.1 operations, schemas, and status codes | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-1-1-api-reference?view=azure-bot-service-4.0 |
| Receive bot messages via Direct Line 1.1 polling | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-1-1-receive-messages?view=azure-bot-service-4.0 |
| Send messages and attachments via Direct Line 1.1 | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-1-1-send-message?view=azure-bot-service-4.0 |
| Start Direct Line 1.1 conversations and generate tokens | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-1-1-start-conversation?view=azure-bot-service-4.0 |
| Direct Line API 3.0 operations, schemas, and status codes | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-api-reference?view=azure-bot-service-4.0 |
| End conversations with endOfConversation activities in Direct Line | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-end-conversation?view=azure-bot-service-4.0 |
| Receive bot activities via Direct Line 3.0 WebSocket or polling | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-receive-activities?view=azure-bot-service-4.0 |
| Reconnect WebSocket clients to Direct Line conversations | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-reconnect-to-conversation?view=azure-bot-service-4.0 |
| Send activities to bots using Direct Line 3.0 | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-send-activity?view=azure-bot-service-4.0 |
| Start Direct Line 3.0 conversations and generate tokens | https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-start-conversation?view=azure-bot-service-4.0 |
| Use dialogs to implement multi-action skills | https://learn.microsoft.com/en-us/azure/bot-service/skill-actions-in-dialogs?view=azure-bot-service-4.0 |
| Implement a Bot Framework skill consumer bot | https://learn.microsoft.com/en-us/azure/bot-service/skill-implement-consumer?view=azure-bot-service-4.0 |
| Implement a Bot Framework skill bot | https://learn.microsoft.com/en-us/azure/bot-service/skill-implement-skill?view=azure-bot-service-4.0 |
| Consume a skill using SkillDialog in bots | https://learn.microsoft.com/en-us/azure/bot-service/skill-use-skilldialog?view=azure-bot-service-4.0 |

### Deployment
| Topic | URL |
|-------|-----|
| Set up continuous deployment for Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-build-continuous-deployment?view=azure-bot-service-4.0 |
| Provision and deploy Bot Framework bots to Azure | https://learn.microsoft.com/en-us/azure/bot-service/provision-and-publish-a-bot?view=azure-bot-service-4.0 |
| Provision Azure App Service for bot deployment via CLI | https://learn.microsoft.com/en-us/azure/bot-service/provision-app-service?view=azure-bot-service-4.0 |